Effective Date: 1st August 2024
1. Introduction
Welcome to Logs & Wood Redditch Ltd. (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring a safe online experience for all our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.logswoodredditch.co.uk] (the “Site”) and make purchases. By accessing or using our Site, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect information that you provide directly to us when you:
- Place an order for products or services
- Sign up for newsletters or promotional materials
- Contact us through our Site or other communication channels
2.1 Personal Information
When you make a purchase or contact us, we may collect personal information, including but not limited to:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information
2.2 Non-Personal Information
We may also collect non-personal information, including:
- IP address
- Browser type
- Operating system
- Pages viewed and the time spent on our Site
- Referring website
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you regarding your orders and inquiries
- Improve our products and services
- Send you promotional materials and updates (if you have opted in)
- Comply with legal obligations
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Site, processing payments, and delivering products.
- Legal Requirements: We may disclose your information when required by law or to protect the rights, property, or safety of Logs & Wood Redditch Ltd., our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. Cookies are small files stored on your device that help us remember your preferences and improve our Site. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our Site.
7. Your Choices and Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct or update any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting us directly.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Site. Your continued use of our Site after such changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us or email us at [email protected]
Logs & Wood Redditch Ltd
Thank you for choosing Logs & Wood Redditch Ltd. We value your trust and are committed to protecting your privacy.
